faq

Frequently asked questions

What makes Crayonic KeyVault™ different?


Crayonic KeyVault relies on intuitive methods of authentication using biometrics protected by secure certified hardware. Relying on multiple standard communication protocols the Crayonic KeyVault is compatible with a variety of systems out-of-the-box. There is no need to install any software or drivers on client PCs or mobile devices. Crayonic KeyVault is the only security key that can be fully managed using enterprise cloud or on-prem service.




Where are Crayonic products being manufactured?


Due to the sensitive nature of our solutions, we keep the production within the European Union. Crayonic is incorporated in the Netherlands with a sales office in New York and the development and manufacturing center in Slovakia.




What is the advantage of Crayonic KeyVault™ over a mobile authentication app?


Crayonic KeyVault is not connected to the internet. It does not run any operating system. It is certifiable to strict cybersecurity standards such as Common Criteria or soon to FIDO L3. All these make the security of Crayonic KeyVault superior than that of a mobile phone. In addition, KeyVault is fine-tuned specifically to provide a reliable, frictionless, and secure user experience in an offline or online physical or logical access where mobile phone can easily fail. KeyVault provides maximum protection for cryptographic keys and sensitive personal data without compromise yet has a support for a full secure recovery when lost or destroyed.